What is Flex Insights?

Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.

FLEX - Earth Online

Separate Data in Flex Insights

Twilio Training- Flex Insights Overview

3 Flex Insights Customizations - Twilio Flex

A complete introduction to Twilio Flex Insights

Single Cell Gene Expression Flex - 10x Genomics

Analytics - Insights by Flex – Flex

GitHub - jrhuerga/mule-flex-data-masking: Example of custom policy

Human Resources Analytics & Reports

The FLEX real world data platform explores new gene expression